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CUSTOMER CARE

Any request to order products from Lumi Scent Candles, you are subject to the Terms and Conditions of our website. By you completing a purchase this indicates that you comply with the rules and regulations of our business. These Terms have been used over any other inconsistent regulations on other kinds of agreements or communication.

 

Definitions:

 

Intellectual Property refers to rights, patents, trademark, design, interest, goodwill rights, interest in, property rights, copyright, and trade secrets regarding any intellectual property related to technology, ideas, concepts, formula, image, etc.

 

Product refers to any product that you order from Lumi Scent Candles website.

 

Services mean the Lumi Scent Candles services following the Terms of Use or any other terms presented on our website.

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Ordering Process:

 

You can only order products via compliance with the website instructions and you must pay for the full amount of the product by allowing us to charge your credit card.

 

You must warrant that you are authorized to utilise a Credit Card Account via the credit card company. We will work to fulfil your order. Our company is not liable to any individual if we decline to fulfil any order request, or we are unable to offer the products you would like to order. There will be no contracts regarding the sale or purchase of products on cancellations or variations made until your order is accepted, cancelled, or changed. There will be products that are not available from time to time. Thus, we reserve all rights to change, discontinue or upgrade product details on the site without any prior notice.

 

We may also cancel your order if we believe you are conducting fraudulent activities, or if a mistake occurs such as listing with incorrect information, price, or without any limitation.

 

Copyright:

 

You must acknowledge that we are the sole owners and Intellectual Property rights over all Lumi Scent Candles products. You cannot copy, reproduce, alter, or publish any product that is a part of our business and cannot permit any other individual to do so.

PRIVACY & SAFETY

You will need to provide us with your personal information for ordering products from our website. All the personal information that you provide will be kept confidential and will only be used for delivery purposes. We may also contact you to obtain information that has not been processed on our website. If you have any questions or concerns regarding the privacy of your personal information, then you can send an email to galeal@lumiscentcandles.com.au

WHOLESALE INQUIRIES

For all wholesale enquiries please fill out the form on our contact page or register for a wholesale account on our wholesale website.

PAYMENT METHODS

Currently we accept the following payment types:

  • MasterCard

  • VisaCard

  • Amex

  • PayPal

  • Manual Payment (Mobile ID or Bank Transfer)

© 2023 Lumi Scent Candles All-Rights Reserved

ABN: 75274950795

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