FAQ | Lumi Scent Candles

What is the best seller?

Lumi Scented Candle is the best seller because it an uplifting scent that is refereshing and makes you feel energized and focused. Check more details at https://www.lumiscentcandles.com.au/product-page/lumi
Where are you located?

We don't have a physical shop yet (we are working hard to be able to have our own shop), but our studio is located at 83-93 Dalmeny Avenue, Rosebery, NSW2018. We also have our monthly markets that you can visit us to see our range. Follow us on instagram to see where we will be on the weekends. Our instagram page is https://www.instagram.com/lumi_scent_candles/
What types of candles do you offer?

We offer a wide range of candles including pillar candles, soy candles, scented candles,wax melts, and more. Each is crafted with precision and care.
Where are you candles made?

Our candles are proudly handcrafted in our studio right here in Rosebery in Sydney, ensuring quality and attention to detail in every piece.
What materials are used in making your candles?

We use high-quality, eco-friendly materials including premium soy wax, wooden wicks, and carefully curated fragrance oils blended in our studio to make that unique scent.
How long can I expect your candles to burn for?

Burn times vary depending on the type of candle, but on average, our Large candles burn for 50+ hours and the XLarge candles burn for 60+ hours.
Can I request a custom scent or design for my candle order?

Yes, we do offer custom orders. Please get in touch with us via our contact page to discuss your specific requirements.
Do you provide gift wrapping or personalized packaging options?

Yes, we offer both gift wrapping and personalized packaging to add that special touch to your order.
What precautions should I take while burning a candle for the first time?

For safety, please ensure the wick is trimmed to 1/4 inch before each use, and never leave a burning candle unattended.
How do I know which scent I'll like from your range of candles?

We understand that choosing the perfect scent can be a delightful experience. To help you navigate our diverse range of fragrances, we've implemented a fragrance wheel that categorizes our scents according to their olfactory profiles. This wheel allows you to explore scents that fall within specific categories such as floral, citrus, woody, and more. If you're uncertain about which fragrance to select, you can begin by considering scents you enjoy in everyday life. For example, if you love the aroma of fresh flowers, you might find our floral category appealing. Likewise, if you prefer the zesty notes of citrus, our citrus category may pique your interest. Additionally, we offer fragrance descriptions for each candle in our collection, providing you with detailed insights into the scent notes and ambiance each one creates. This information can be a valuable resource in making an informed choice. Ultimately, selecting a candle scent is a personal journey, and we're here to assist you every step of the way. Feel free to reach out to us if you have specific preferences or if you'd like personalized recommendations based on your tastes. Our goal is to ensure your candle selection brings you the utmost enjoyment and satisfaction. We also have a blog to help you even more at https://www.lumiscentcandles.com.au/post/how-do-i-choose-the-right-scent-for-me-a-blog-about-choosing-a-scent-for-yourself-and-for-gifts